Starweaver

Lesson 00: Welcome to the Course

Lesson 01: Reading - How to Use This Course: Navigation, Pacing, and the Pathway Gate

Lesson 02: Meet Your Method: A Visual Overview of the Course

Lesson 03: Before You Begin: About This Self-Assessment

Lesson 04: Pre-Course Improvement Readiness Diagnostic

Lesson 05: Recommended Learning Path

Lesson 06: Defining Lean Six Sigma

Lesson 07: The Underlying Principles

Lesson 08: Reading - The Method Definition and Principles Guide

Lesson 09: Practice Quiz - Practice Check on the Method and Principles

Lesson 10: Identifying Your Process Customers

Lesson 11: Understanding Your Customers' Needs

Lesson 12: Reading - The Customer Identification and Requirements Tools

Lesson 13: Practice Quiz - Practice Check on Customers and Requirements

Lesson 14: Hands-On Learning: The Customer Requirements Definition

Lesson 15: Roleplay - The Customer Who Says Everything Matters

Lesson 16: Quiz - Principles, Customers, and Requirements

Lesson 17: Understanding the Process as It Runs

Lesson 18: Managing People and Change

Lesson 19: Reading - The Mapping Approaches and Change Guide

Lesson 20: Practice Quiz - Practice Check on Process and Change

Lesson 21: Gathering Data You Can Rely On

Lesson 22: Presenting Data That Informs a Decision

Lesson 23: Reading - The Data Collection Plan and Display Guide

Lesson 24: Practice Quiz - Practice Check on Data Collection and Display

Lesson 25: Hands-On Learning: The Process Map and Data Collection Plan

Lesson 26: Roleplay - The Manager Who Already Knows the Cause

Lesson 27: Quiz - Process Understanding, Change, and Data

Lesson 28: Identifying Root Causes

Lesson 29: Identifying Non-Value-Adding Steps and Waste

Lesson 30: Reading - The Root Cause Tools and Value Classification

Lesson 31: Practice Quiz - Practice Check on Root Causes and Waste