Operations Management For Dummies

Learn to analyze, measure, and improve operational processes. Build practical skills in forecasting, capacity, lean, quality, supply chains, and project management to improve efficiency and manage risk.

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Course curriculum

1. Lesson 01: Welcome to the Course: Operations Management For Dummies
2. Lesson 02: Reading - How to Use This Course: Navigation, Pacing, and the Pathway Gate
3. Lesson 03: Meet Your Toolkit: A Visual Overview of the Course Framework
4. Lesson 04: Before You Begin: About The Self-Assessment
5. Lesson 05: Pre-Course Operations Readiness Diagnostic
6. Lesson 06: Recommended Learning Path
1. Lesson 07: The Fundamentals of Operations Management _v2
2. Lesson 08: Defining and Evaluating Processes
3. Lesson 09: Reading - The Process Measures and Bottleneck Analysis
4. Lesson 10: Practice Quiz - Check on Process Measures
1. Lesson 11: Designing Processes to Meet Goals
2. Lesson 12: Shared Resources, Batches, and Rework
3. Lesson 13: Reading - The Design Choices and Distortion Effects
4. Lesson 14: Practice Quiz - Check on Design and Distortions
5. Lesson 15: Hands-on Learning: The Process Map and Bottleneck Analysis
6. Lesson 16: Roleplay - The Request to Speed Up the Wrong Step
7. Lesson 17: Quiz - Process Measures, Design, and Distortions
1. Lesson 18: Forecasting Demand and Its Error
2. Lesson 19: Planning Capacity Under Uncertainty
3. Lesson 20: Reading - The Forecasting Methods and Capacity Decision Guide
4. Lesson 21: Practice Quiz - Check on Forecasting and Capacity
1. Lesson 22: Managing Inventory and Its Trade-Offs
2. Lesson 23: Planning for Successful Operations
3. Lesson 24: Reading - The Inventory Calculations and Planning Hierarchy
4. Lesson 25: Practice Quiz - Check on Inventory and Planning
5. Lesson 26: Hands-on Learning: The Forecast and Capacity Plan
6. Lesson 27: Roleplay - The Capacity Investment Case
7. Lesson 28: Quiz - Forecasting, Capacity, Inventory, and Planning
1. Lesson 29: Becoming Lean and Eliminating Waste
2. Lesson 30: Proofing Operations Against Disruption
3. Lesson 31: Reading - The Waste Categories and Disruption Levers
4. Lesson 32: Practice Quiz - Check on Lean and Disruption
1. Lesson 33: Managing Quality and the Cost of Quality
2. Lesson 34: Creating a Quality Organization
3. Lesson 35: Reading - The Cost of Quality and the Organizational Conditions
4. Lesson 36: Practice Quiz - Check on Quality Management
5. Lesson 37: Hands-on Learning: The Waste and Quality Audit
6. Lesson 38: Roleplay - The Quality Problem Blamed on People
7. Lesson 39: Quiz - Lean, Disruption, and Quality Management
1. Lesson 40: Supply Chain Basics and Strategic Sourcing
2. Lesson 41: Digitalizing and Scaling Through the Life Cycle
3. Lesson 42: Reading - The Sourcing and Life Cycle Guide
4. Lesson 43: Practice Quiz - Check on Sourcing and Life Cycle
1. Lesson 44: Leading Projects and Estimating the Work
2. Lesson 45: Becoming Agile and Responding to Project Risks
3. Lesson 46: Reading - The Estimating, Scheduling, and Risk Guide
4. Lesson 47: Practice Quiz - Check on Projects and Risk
5. Lesson 48: Hands-on Learning: The Sourcing and Project Plan
6. Lesson 49: Roleplay - The Project Estimate Under Pressure
7. Lesson 50: Quiz - Sourcing, Life Cycle, Projects, and Risk
1. Lesson 51: Course Outro and Next Steps
2. Lesson 52: The Part of Tens
3. Lesson 53: Operations Cheat Sheet: The Whole Course in One Place
4. Lesson 54: Non-Graded Project: An Operations Improvement Plan for a Real Process

About this course

Free
54 lessons
1.5 hours of video content

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Operations Management For Dummies

Course curriculum

Chapter 1: Introduction to the Entire Course

Chapter 2: The Fundamentals and Evaluating a Process

Chapter 3: Designing Processes, Handling Batches and Rework

Chapter 4: Forecasting Demand and Planning Capacity

Chapter 5: Managing Inventory and Planning Operations

Chapter 6: Becoming Lean and Proofing Against Disruption

Chapter 7: Managing Quality and Building a Quality Organization

Chapter 8: Supply Chain Basics, Sourcing, and Life Cycle Scaling

Chapter 9: Leading, Estimating, and De-Risking Projects

Chapter 10: Course Wrap-Up and Next Steps

About this course

Discover your potential, starting today